Shipping & returns

In Belgium

We send your parcels quickly and efficiently to your home or work address and thanks to the e-Tracker tracking system, you know where your parcel is at any time. When you are absent, you will receive a note in the box with which you can pick up the parcel later at a b-post office in your neighbourhood or choose a new presentation at the delivery address.

Shipping cost for a delivery at home or at work is €6,50 and is free when your order amount exceeds €75.
Delivery time: We ship as soon as possible but we have no control over shipping delays. Average time is 2 days for Belgium.

With bpack@bpost, you can easily have your parcel sent to a PostPoint or post office near you. This way, you will never miss the delivery of your long-awaited parcel again and you can pick it up where and when you want. That’s freedom!

You will find bpack@bpost points in every post office, but also in an ever-increasing number of Post Points (bookstores, petrol stations, supermarkets, etc.), so you can have your parcel delivered wherever you want it: in your neighbourhood, close to your work, right next to or in your favourite shop…

Shipping cost for a delivery at a collection point is €5 and is free when your order amount exceeds €75.
Delivery time: 1-2 working days

Avoid queues! Pick up your package in less than 30 seconds with the QR code. Always find a Cubee near you, with more than 250 Cubee vending machines in the Benelux! After receiving this e-mail you have 5 days to pick up your order. The 6th day the parcel will be sent back to us.

Shipping cost for a delivery in a parcel machine is €5 and free when your order amount exceeds €75.
Delivery time: We ship your order as soon as possible but unfortunately we have no control over the actual shipping delays

International shipment

COUNTRYSHIPPING COSTDELIVERY TIMEFREE AS FROM
Luxembourg€11,503 - 4 working days€200
Netherlands€11,503 - 4 working days€200
Germany€124 - 5 working days€250
France€12
4 - 5 working days€250
Spain€357 - 8 working days/
Italy€357 - 8 working days/
Switzerland€35
7 - 8 working days/
Austria€35
7 - 8 working days/
Denmark€357 - 8 working days/
Finland€357 - 8 working days/
Ireland€357 - 8 working days/
Sweden€35
7 - 8 working days/
Portugal€357 - 8 working days/
Czech Republic€35
7 - 8 working days/
Hongary€357 - 8 working days/
Poland€357 - 8 working days/
Greece€357-8 working days/